Terms of Service
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This document is one of 12 controlled documents in the Legal, Privacy & Service Governance Compendium.
These Terms of Service (“Terms”) govern your access to and use of the website, accounts, content, products, courses, Learning services, Marketing services, Consulting services, communities, and other services provided through https://www.immenseclick.com/ by immenseclick, operating under the brand Immense Click (“Immense Click,” “we,” “us,” or “our”).
Immense Click is an India-based business with a principal commercial and service focus on Bengaluru, Karnataka and Hyderabad, Telangana, while also serving eligible clients elsewhere in India and internationally through digital, remote, hybrid, and project-based engagements.
For legal and administrative correspondence, Immense Click maintains its registered correspondence location in Narasaraopet, Guntur, Andhra Pradesh 522601, India.
By creating an account, purchasing a service, enrolling in a course, submitting an order, signing a statement of work, or otherwise using the Services, you agree to these Terms and any additional terms applicable to the particular Service.
If you do not agree, do not use the applicable Service.
1. About Immense Click
Immense Click provides services that may include:
- Learning and educational services;
- online courses and educational materials;
- Marketing services;
- digital marketing;
- campaign strategy;
- content and marketing consultancy;
- Consulting services;
- business and strategic consulting;
- digital strategy;
- research and advisory services;
- community features;
- downloadable or digital materials;
- and related professional services.
Availability may vary by market.
References to Bengaluru, Hyderabad, London, Manchester, Edinburgh, Liverpool, Essex, Milton Keynes, Sherman Oaks, California, Ohio, New York, Chicago, Toronto, Melbourne, Dubai, or another market indicate areas in which we may provide or actively offer services. They do not necessarily indicate that Immense Click maintains permanent physical premises in that location.
2. Eligibility
Unless expressly stated otherwise, you must be at least 18 years old to create an account, purchase Services, or use account-based functionality.
By using the Services, you represent that:
- you meet the applicable age requirement;
- you have legal capacity to enter into these Terms;
- information you provide is accurate;
- and, if acting for an organisation, you have authority to bind that organisation.
3. Accounts
Certain Services may require an account.
You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.
You must not:
- share credentials in a manner that circumvents licensing restrictions;
- impersonate another person;
- create accounts using false information;
- access another user's account without permission;
- interfere with authentication or security controls;
- or attempt to circumvent account restrictions.
Notify support@immenseclick.com promptly if you believe your account has been compromised.
4. Orders and Service Engagements
A website submission, enquiry, proposal request, booking request, or checkout initiation does not necessarily constitute our acceptance of an engagement.
An engagement may become binding when we:
- accept your order;
- confirm the purchase;
- receive required payment;
- execute a proposal or statement of work;
- confirm enrolment;
- or otherwise expressly accept the engagement.
We may reject an order where reasonably necessary because of service availability, suspected fraud, legal restrictions, pricing errors, capacity limitations, conflicts of interest, or other legitimate business reasons.
5. Service-Specific Terms
Certain Services are governed by additional terms.
These include our:
- Course Terms;
- Consulting Terms;
- Marketing Services Terms;
- Community Rules;
- Refund Policy;
- Privacy Policy;
- and Cookie Policy.
Where a signed proposal, order form, master services agreement, or statement of work conflicts with general website terms regarding a particular professional engagement, the signed document will control for that engagement to the extent of the conflict.
6. Pricing and Payment
Prices may be displayed in INR, GBP, USD, CAD, AUD, AED, or another supported currency.
You agree to pay applicable fees shown at checkout or agreed in a proposal, invoice, order form, or statement of work.
Unless expressly stated otherwise:
- quoted fees exclude applicable taxes;
- payment-provider charges may apply;
- foreign exchange rates may affect your final charge;
- and third-party expenses are not included unless expressly identified.
You are responsible for taxes, duties, withholding obligations, or similar charges applicable to you, except taxes imposed directly on Immense Click's income.
7. Payment Processing
Payments may be processed by third-party payment providers.
We do not intend to store complete payment-card credentials.
Use of a payment provider may also be subject to that provider's terms and privacy practices.
8. Refunds and Cancellations
Refund eligibility is governed by the Immense Click Refund Policy, any service-specific terms, and mandatory rights under applicable consumer law.
Nothing in these Terms removes a cancellation, cooling-off, refund, or other consumer right that applicable law does not permit you to waive.
9. Intellectual Property
Unless expressly stated otherwise, Immense Click or its licensors own all intellectual-property rights in the Services and Immense Click materials, including:
- course materials;
- lessons;
- videos;
- graphics;
- presentations;
- written content;
- methodologies;
- frameworks;
- reports;
- templates;
- website design;
- software;
- databases;
- branding;
- trademarks;
- logos;
- and original marketing or consulting materials.
Access to the Services does not transfer ownership of these rights.
10. Limited Licence
Where you lawfully purchase or receive access to digital materials, Immense Click grants you a limited, revocable, non-exclusive, non-transferable licence to use those materials for the purpose for which they were supplied.
Unless expressly authorised, you may not:
- reproduce substantial portions;
- resell materials;
- sublicense materials;
- upload paid materials publicly;
- distribute account access;
- publish course recordings;
- create competing products substantially derived from protected materials;
- remove copyright or proprietary notices;
- or commercially exploit Immense Click content.
11. Automated Access, Scraping and AI Training
Publicly accessible website pages may be accessed by ordinary search engines and other automated systems subject to our technical controls and applicable law.
However, without our prior written permission, you may not use automated means to:
- bypass authentication;
- scrape gated or paid content;
- obtain course materials at scale;
- circumvent rate limits;
- access private user information;
- interfere with the Services;
- or extract protected Immense Click content for creation of a competing database or commercial content library.
Paid courses, proprietary consulting materials, reports, templates, recordings, and restricted materials may not be used to train, fine-tune, benchmark, populate, or materially improve an artificial-intelligence model or commercial dataset without written permission from Immense Click.
12. Your Content
Where you submit information, comments, briefs, documents, project materials, community posts, feedback, or other content, you retain ownership of rights you already hold.
You grant Immense Click the rights reasonably necessary to process that material for the purpose for which it was submitted.
You represent that you have authority to provide the material and that our authorised use will not unlawfully violate another person's rights.
13. Confidential Information
Professional engagements may involve confidential information.
Where a separate confidentiality agreement or statement of work applies, that agreement controls.
Otherwise, each party should use reasonable care to protect information that is clearly confidential or would reasonably be understood to be confidential.
Confidentiality obligations do not generally apply to information that:
- is publicly available without breach;
- was lawfully known before disclosure;
- is lawfully obtained from another source;
- is independently developed;
- or must be disclosed by law.
14. Acceptable Use
You must not use Immense Click to:
- engage in unlawful conduct;
- infringe intellectual-property rights;
- distribute malware;
- conduct unauthorised security testing;
- compromise accounts;
- harass or threaten others;
- distribute fraudulent information;
- impersonate others;
- send unauthorised spam;
- exploit minors;
- circumvent payment restrictions;
- interfere with infrastructure;
- or encourage conduct that would violate applicable law.
15. Third-Party Services
Our Services may interact with third-party platforms, payment providers, hosting providers, analytics providers, advertising platforms, communication platforms, social networks, or other services.
We do not control those independent services.
Their availability, policies, algorithms, pricing, approval processes, and functionality may change without our control.
16. Service Availability
We aim to operate our Services reliably but do not guarantee uninterrupted availability.
Services may be temporarily unavailable because of:
- maintenance;
- updates;
- security incidents;
- infrastructure failures;
- third-party outages;
- force majeure;
- legal requirements;
- or circumstances beyond our reasonable control.
17. No Guaranteed Business Outcome
Unless expressly guaranteed in a signed agreement, Immense Click does not guarantee:
- revenue;
- profit;
- search-engine rankings;
- leads;
- sales;
- advertising approvals;
- customer acquisition cost;
- conversion rates;
- employment;
- promotion;
- investment;
- funding;
- examination results;
- certification acceptance;
- or another particular business or educational outcome.
Results depend on circumstances outside our control.
18. Professional Information Disclaimer
General educational and consulting content is provided for informational and professional-development purposes.
Unless expressly agreed in writing, Immense Click is not acting as your lawyer, accountant, regulated investment adviser, doctor, tax adviser, or other regulated professional.
You remain responsible for obtaining specialist advice where appropriate.
19. Suspension and Termination
We may restrict or terminate access where reasonably necessary because of:
- material breach of these Terms;
- non-payment;
- fraud;
- abuse;
- security risks;
- intellectual-property infringement;
- unlawful activity;
- community violations;
- or misuse of our Services.
Where reasonably appropriate, we may provide notice or an opportunity to resolve the problem.
Termination does not eliminate payment obligations already incurred.
20. Disclaimers
To the maximum extent permitted by applicable law, Services are provided on an “as available” basis.
We do not warrant that every Service will:
- meet every individual requirement;
- produce a particular result;
- operate without interruption;
- be error-free;
- or remain unchanged indefinitely.
Nothing in this section excludes warranties or consumer protections that cannot lawfully be excluded.
21. Limitation of Liability
To the maximum extent permitted by law, Immense Click will not be liable for indirect, incidental, special, punitive, exemplary, or consequential losses, including lost profits, lost opportunities, lost goodwill, or loss of anticipated savings, arising from use of the Services.
Where liability may lawfully be limited, our aggregate liability arising from a particular paid Service will ordinarily not exceed the amount paid to Immense Click for that Service during the six months preceding the event giving rise to the claim.
This limitation does not apply where liability cannot legally be excluded or limited.
22. Indemnification
To the extent permitted by law, you agree to indemnify Immense Click against third-party claims arising from:
- material you unlawfully provide;
- infringement caused by client-provided assets;
- unlawful instructions;
- material breach of these Terms;
- or misuse of the Services.
This provision does not require a consumer to indemnify Immense Click for liability caused by Immense Click where such allocation would be prohibited by law.
23. Force Majeure
Neither party will be responsible for delay caused by circumstances reasonably beyond its control, including severe infrastructure failures, natural disasters, governmental restrictions, war, civil disturbance, labour disruption, large-scale internet outages, or comparable events.
Payment for work already completed remains due.
24. Governing Law
These Terms are governed by the laws of India, without prejudice to mandatory consumer rights that may apply in your jurisdiction.
Where permitted by applicable law, courts having competent jurisdiction in Andhra Pradesh, India will have jurisdiction over disputes not otherwise subject to an agreed dispute-resolution process.
A statement of work or other signed agreement may establish a different dispute-resolution process.
25. Changes
We may update these Terms to reflect changes in law, our Services, security practices, business operations, or technology.
Material changes will apply prospectively where required.
The current version will display its Last Updated date.
26. Contact
- Immense Click Narasaraopet, Guntur Andhra Pradesh 522601 India
- General: connect@immenseclick.com Support & Privacy: support@immenseclick.com Website: https://www.immenseclick.com/