Data Export
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This document is one of 12 controlled documents in the Legal, Privacy & Service Governance Compendium.
Download or Request Your Immense Click Data
You may request a copy of personal information associated with your Immense Click account where applicable.
A data export may include information such as:
- account profile information;
- account identifiers;
- Learning enrolments;
- course progress;
- purchase history maintained by Immense Click;
- privacy preferences;
- marketing preferences;
- and other eligible account information.
Certain internal security information, anti-fraud information, confidential business information, information concerning another person, legally privileged material, or information that we are legally prohibited from providing may be excluded.
How to Request an Export
Where available, select:
- Account → Privacy → Export My Data
Alternatively, email:
- support@immenseclick.com
from the address associated with your account.
We may verify your identity before providing an export.
Format
Where reasonably practicable, electronic data may be provided in a commonly used machine-readable format such as JSON or CSV, together with human-readable information where appropriate.
Timing
We aim to respond to verified requests within 30 days, but a different statutory timeframe may apply depending on your jurisdiction.
Where applicable law provides a stronger right or shorter requirement, applicable law controls.
Security
For privacy reasons, export links should:
- require authentication or secure verification;
- expire after a limited period;
- and not be publicly accessible.