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Data Export

Effective date
10 September 2026
Version
1.0
Document owner
Immense Click

You are reading the online version of this controlled document. The original PDF is also available.

  • View this document in the Compendium PDF (page 44)
  • Download the Legal, Privacy & Service Governance Compendium PDF

This document is one of 12 controlled documents in the Legal, Privacy & Service Governance Compendium.

Contents

  1. Download or Request Your Immense Click Data
  2. How to Request an Export
  3. Format
  4. Timing
  5. Security

Download or Request Your Immense Click Data

You may request a copy of personal information associated with your Immense Click account where applicable.

A data export may include information such as:

  • account profile information;
  • account identifiers;
  • Learning enrolments;
  • course progress;
  • purchase history maintained by Immense Click;
  • privacy preferences;
  • marketing preferences;
  • and other eligible account information.

Certain internal security information, anti-fraud information, confidential business information, information concerning another person, legally privileged material, or information that we are legally prohibited from providing may be excluded.

How to Request an Export

Where available, select:

  • Account → Privacy → Export My Data

Alternatively, email:

  • support@immenseclick.com

from the address associated with your account.

We may verify your identity before providing an export.

Format

Where reasonably practicable, electronic data may be provided in a commonly used machine-readable format such as JSON or CSV, together with human-readable information where appropriate.

Timing

We aim to respond to verified requests within 30 days, but a different statutory timeframe may apply depending on your jurisdiction.

Where applicable law provides a stronger right or shorter requirement, applicable law controls.

Security

For privacy reasons, export links should:

  • require authentication or secure verification;
  • expire after a limited period;
  • and not be publicly accessible.

Other Immense Click controlled documents

  • Privacy Policy
  • Terms of Service
  • Refund and Cancellation Policy
  • Course Terms
  • Community Rules
  • Consulting Services Terms
  • Marketing Services Terms
  • Cookie Policy
  • Account Deletion
  • Marketing Consent
  • Unsubscribe Policy
  • Consent History
  • All controlled documents and original PDFs

Controlled documents

  • Privacy Policy
  • Terms of Service
  • Refund and Cancellation Policy
  • Course Terms
  • Community Rules
  • Consulting Services Terms
  • Marketing Services Terms
  • Cookie Policy
  • Data Export
  • Account Deletion
  • Marketing Consent
  • Unsubscribe Policy
  • Consent History

Original PDFs

  • View the Immense Click Privacy Policy PDF
  • View the Legal, Privacy & Service Governance Compendium PDF

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